SENIOR PRODUCT (UX) DESIGNER · AUCKLAND, NEW ZEALAND

Bringing clarity to complexity.

I’m Tom, a Senior Product (UX) Designer based in Auckland, New Zealand. I enjoy working on complex products and problems to turn difficult journeys into beautifully simple experiences.

SELECTED WORK / 01—08

Auckland Transport

New to public transport

A discovery project to help encourage new users to Auckland's public transport network.

Toyota Connected Europe

Redesigning Onboarding

Redesigning the Onboarding experience for Toyota’s North American App. Registering for an account, adding a vehicle and enabling connectivity.

Toyota Connected Europe

Designing the next generation of Toyota's European App

Applying a scalable design system and improving climate, vehicle status and EV experiences across Toyota’s European mobile app.

Toyota Connected Europe

Designing for the stress of a stolen vehicle

Confidence in your car, wherever you are.

Toyota Connected Europe

Leading the way for more consistent design delivery

Applying Toyota’s principles and ways of working to my own design practice, including a practical example.

Toyota Connected Europe

Toyota Ways Of Working

Applying Toyota’s principles and ways of working to my own design practice, including a practical example.

Auckland Transport

Journey Mapping, Blueprints, playbooks and more for AT

Examples of the asstes created for various projects within Auckland Transports Customer Experience Division.

Having worked with both Toyota and Auckland Transport, I’m very comfortable navigating large, complex organisations and bringing teams and stakeholders together when priorities, systems and user needs don’t neatly align.

For a conversation about products, teams or opportunities.

Get in touch